Frequently Asked Questions


General Company Info

Q: Where does QSG Construction provide services? A: We proudly serve New Jersey and Pennsylvania, with our main office located at 105 Market Street, Paterson, NJ 07502.

Q: What are your business hours? A: We operate Monday through Friday, from 8:00 AM to 5:00 PM. However, we understand emergencies can happen and are available for urgent repairs when needed.

Q: How long has QSG Construction been in business? A: QSG Construction was established in 2010 and has been providing quality construction services for over a decade.

Q: Do you offer free estimates? A: Yes! We provide free site visits and consultations. You can schedule yours by calling (201) 414-6791.

Roofing Services

Q: What types of roofing services do you offer? A: We offer comprehensive roofing services including:

  • Residential roof installation and replacement

  • Commercial roofing solutions

  • Emergency roof repairs

  • Roof maintenance and inspections

  • EPDM flatroof installation and sealing

Q: How long does a typical roof installation take? A: Most residential roofing projects are completed within one day. Larger homes or commercial projects may take 2-3 days. We'll provide a specific timeline during your consultation.

Q: Are you certified by roofing manufacturers? A: Yes, we're proud to be GAF Master Installers, which allows us to offer enhanced warranties and guarantees on our roofing work.

Q: What type of warranty do you offer on roofing work? A: As GAF Master Installers, we provide a 30-year warranty on our roofing projects. This warranty covers both materials and workmanship.

Siding Services

Q: What types of siding do you install? A: We install various siding options including:

  • Vinyl siding

  • Composite siding

  • Cedar Impressions

  • James Hardie fiber cement siding

  • Traditional wood siding

Q: How long does siding installation take? A: The duration depends on your home's size and the chosen siding type. Most residential siding projects are completed within 3-5 days. We'll provide a specific timeline during your consultation.

Q: How do I know if I need new siding? A: Common signs that indicate you need new siding include:

  • Visible cracks or damage

  • Warping or buckling

  • Increased energy bills

  • Fading or peeling

  • Interior wall damage or moisture

  • Frequent need for painting

Q: What maintenance is required for new siding? A: Maintenance requirements vary by siding type. Vinyl siding typically requires minimal maintenance - just occasional cleaning with soap and water. We'll provide specific maintenance instructions for your chosen siding material.

Payment & Financing

Q: What payment methods do you accept?

A: We accept multiple payment methods including cash, checks, and major debit/credit cards. Specific payment terms will be outlined in your project proposal.

Q: Do you offer financing options?

A: Yes, we partner with GreenSky to provide flexible home improvement financing solutions. GreenSky offers competitive rates and various payment terms to help make your project more affordable. We can discuss specific financing options during your consultation.

Project Timeline

Q: What is your typical project process? A: Our process includes:

  1. Initial consultation and free estimate

  2. Project proposal and contract

  3. Material selection and ordering

  4. Project scheduling

  5. Professional installation

  6. Final inspection and cleanup

  7. Warranty documentation

Q: How do you ensure quality work? A: We maintain quality through:

  • Experienced, professional crews

  • High-quality materials from trusted suppliers

  • Adherence to manufacturer specifications

  • Regular quality inspections

  • Comprehensive clean-up after project completion

Emergency Services

Q: Do you handle emergency repairs? A: Yes, we understand that roof damage can't wait. Contact us at (201) 414-6791 for emergency repair services.

Q: What constitutes a roofing emergency? A: Roofing emergencies include:

  • Storm damage

  • Fallen trees on roof

  • Large leaks

  • Structural damage

  • Any situation that poses immediate risk to your property

Additional Information

Q: Are you licensed and insured? A: Yes, QSG Construction is fully licensed and insured for your protection and peace of mind.

Q: Do you provide commercial services? A: Yes, we handle both commercial and residential projects, with particular expertise in commercial roofing and siding installations.

Q: What makes QSG Construction different from other contractors? A: We stand out through our:

  • GAF Master Installer certification

  • 30-year warranties

  • Commitment to quality over quick profits

  • Experienced, professional team

  • Comprehensive service offerings

  • Strong focus on customer satisfaction